Impact 90
BU members
New teammates must open the app and request a magic link once (that creates their account) before they can be added here. Roles: owner = manage members & delete profiles, editor = edit & create, viewer = read-only.
A statement that is choice driven (choosing both what to and not to do), with clear enough language to distinguish from competitors, and that is Measurable: with a clearly defined finish line. Is should also be clear about what problem you are solving and for what primary audience.
Step 3 · Business Outcomes, Key Results & KPI's

The Design Canvas maps interconnected capabilities, competitors, and market forces to align resources against opportunity spaces where we can win.

FIRE flow: Facts (Customer/Competitor/Market/Future-Forces signals) → Impact (the key implication) → Response (Product & Market Leverage) → Effect (the resulting positioning statement). Each buyer need-state below feeds a Buyer Need-State row on the AOP tab — drag the grip to reorder.
A buyer need-state is a segment defined by the job, motivation, or context driving customer behavior in the moment — not by who they are (demographics/firmographics) but by what they're trying to get done. Grouping by buyer need-state keeps positioning anchored to the problem being solved rather than a static customer profile.

The Blueprint Process Translates the Design Canvas Into Strategic Objectives, Key Outcomes, and Deliverables Linked to KPI-Driven Business Results

AOP translates strategy into the operating plan baseline: buyer need-state and product-domain economics, IRR, and AOP assumptions.

Total Pro Forma Revenue
$1K
Recurring + Non-Recurring Revenue
Recurring Revenue
$866
retained + new-logo ARR
Non-Recurring Revenue
$600
one-time / pro-services / overage
Blended Gross Margin
64.6%
on pro forma revenue
Revenue Profile Customer IRR - MRR View CAC
Buyer Need-State cIRR Revenue Recurring Non-Rec $ ARPU Gross Margin Churn $ Expansion $ NRR New Bookings $ Customers # Churn % Lifetime LTV Payback CAC % Mktg $ Sales $ Partner $ Capex $ Total CAC $
Pro Forma Revenue by buyer need-state
Digital Agencies
$878
Membership & Professional
$588
SMB Sites & Stores
$0
[LW Harvest]
$0
Pro Forma Growth % by buyer need-state
Digital Agencies
119.5%
Membership & Professional
17.6%
SMB Sites & Stores
0.0%
[LW Harvest]
0.0%
cIRR by buyer need-state
Digital Agencies
1000.0%
Membership & Professional
0.0%
SMB Sites & Stores
0.0%
[LW Harvest]
0.0%

Buyer need-states are managed on the Design Canvas → Positioning Statements.

Revenue Profile Product IRR CAC
Product Domain PIRR Revenue Recurring Non-Rec $ ARPU Gross Margin Churn $ Expansion $ NRR New Bookings $ Customers # Churn % Lifetime LTV Payback CAC % Mktg $ Sales $ Partner $ Capex $ Total CAC $
Pro Forma Revenue by product domain
Compute
$654
Sites & Stores
$21
Software
$26
Cloud Services
$7
Signature Services
$5
Pro Forma Growth % by product domain
Compute
549.6%
Sites & Stores
-2.9%
Software
0.0%
Cloud Services
-2.9%
Signature Services
0.0%
PIRR by product domain
Compute
187.2%
Sites & Stores
0.0%
Software
0.0%
Cloud Services
0.0%
Signature Services
0.0%
Group / KPIAOPDescription
Group / KPIAOPDescription
Group / KPIAOPDescription
Group / KPIAOPDescription
Group / KPIAOPDescription

Performance translates Blueprints into action: Key Result dashboards provide full transparency into KPIs, risk, and planned results.

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